Call 1300 034 888 to update your cover, if your change is agreed to, it will be reflected on your Certificate of Insurance. Call as soon as reasonably possible, as changes to your policy can impact your premium, excesses, or whether your insurance can continue. Changes can’t be backdated, so they will be effective from [...]
We understand that there are times when our customers may be feeling vulnerable, and we appreciate this can take on many forms such as language barriers, financial hardship, and issues and difficulties arising from family and domestic violence. In these situations, we are committed to providing extra care. Call 1300 034 888.
You can pay annually or in instalments by direct debit from a credit card or bank account whereby we’ll set up an automatic payment schedule for you. If these options don’t suit you also have the option to pay your premium via BPay, Post Bill Pay, Online, Phone and Paypal.
You can reduce your home and contents premium by choosing a higher excess. Remember though, that while your premium will be cheaper, you may have to pay a higher excess if you need to make a claim.
You’re in good hands. A team of experts handle the claims process, and are there to help whenever you need them. If you require urgent assistance, or would like to speak to a claims team member, please call 1300 034 888. To claim online you’ll need the following: Your policy number Details about what happened [...]
If you have buildings cover, fences are protected against insured events such as fire, collision and a falling tree or branch. However, some limits, conditions and exclusions can apply, for example, damage caused by storm, storm surge, rain, hail or flood if the fences were in a poor or damaged condition before the incident, or [...]
We like to provide you with the flexibility to change your cover, therefore, if your change is agreed to, you can update your cover during the period of insurance. Please call 1300 034 888 as soon as reasonably possible as changes to your cover will be effective from the time you tell us of this [...]
Kogan Insurance lets you choose your own sum insured for your buildings insurance. This way, you can choose the amount you’ll need to replace your buildings if you suffer a total loss. By nominating an adequate amount, you may become eligible for the Buildings Sum Insured Safeguard benefit. With this benefit, if you need to [...]
No, we do not need to know the exact measurements of your home. Some examples of the things we need to know about your home are: The address and age of the building The construction materials your external walls and roof are made from (for example, brick veneer, double brick, timber, cement tiles) Property details [...]
When considering the sum insured for your buildings, this amount should cover the full cost to rebuild your home including the cost of fixtures such as carports, fences and inground pools. It should also include costs such as demolition and clearing debris from the land in the event of a total loss, however, the buildings [...]