Customer Service

Honesty, care and efficient service – that’s what you can expect from Kogan Insurance.

Apart from our great value policies, our foremost priority at Kogan Insurance is to deliver clear and transparent customer service that helps you get what you need quicker.

Our Promise to You

  • Straightforward communication that’s easy to understand
  • Fast service – no one likes to spend hours on the phone!
  • We’ll take the time to listen and understand your needs

Need to speak to a Kogan Insurance team member? Get in touch today.

Got a Question?

Call Us

1300 034 888

Support for Vulnerable Customers

Car, Home, Landlords, Pet & Travel Insurance

We understand that there are times when our customers may be feeling vulnerable, and we appreciate this can take on many forms such as language barriers, financial hardship, and issues and difficulties arising from domestic family violence. In these situations, we are committed to providing extra care. We recognise that these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations.

If you are experiencing vulnerability and would like more information on the extra care we can provide please speak to one of our team on 1300 034 888. Alternatively, you can access more information, and the Domestic Family Violence policy, on the insurer, The Hollard Insurance Company’s assistance webpage (Hollard’s Support for Vulnerable Customers).

Got a Question?

Call Us

1300 034 888