Have a question?
Get in contact with us.

Email Enquiry:
customerservice@koganinsurance.com.au

General Phone Enquiries:
1300 034 888

Home/Contents/Landlords Insurance Phone Enquiries:
1300 034 888

Car Insurance Phone Enquiries:
1300 034 888

Travel Insurance Phone Enquiries:
1300 034 888

Travel Insurance – Emergency Medical Assistance:
+61 3 9021 8026 (outside Australia)
1300 100 313 (inside Australia)

Operating Hours:
Monday to Friday, 8:00am to 7:00pm (AEST)
Saturday, 9:00am to 5:00pm (AEST)

Claims

Visit our claims centre for more information on who to contact when making a claim.

Claim Centre

Support for Vulnerable Customers

Car, Home, Landlords, Pet & Travel Insurance

We understand that there are times when our customers may be feeling vulnerable, and we appreciate this can take on many forms such as language barriers, financial hardship, and issues and difficulties arising from domestic family violence. In these situations, we are committed to providing extra care. We recognise that these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations.

If you are experiencing vulnerability and would like more information on the extra care we can provide please speak to one of our team on 1300 034 888. Alternatively, you can access more information, and the Domestic Family Violence policy, on the insurer, The Hollard Insurance Company’s assistance webpage (Hollard’s Support for Vulnerable Customers).

Got a Question?

Call Us

1300 034 888