You can pay by direct debit from a credit card or bank account. We’ll set up an automatic payment schedule for you so you don’t need to worry about missing a payment.

You can reduce your premium by choosing a higher excess. Remember though, that while your premium will be cheaper, you will have to pay a higher excess if you need to make a claim.

If we offer renewal, the policy will automatically renew as per the renewal notice. We will send you this renewal notice at least 14 days before your renewal date which will outline what you need to do to stay covered. You should check your renewal notice carefully and contact us on 1300 034 888 if [...]

You can pay your landlords insurance (as well as home and car insurance) premiums annually or by the month.

Paying monthly does cost a little extra. Alternatively, you can choose to pay less with an annual payment option.

We are unable to delay payments, however, if one of your payments is unsuccessful, you have 30 days from your payment due date to make the payment before your policy is cancelled. If your policy is being renewed and your payment is unsuccessful, you will have 14 days from your payment due date to make [...]

If your payment date happens to fall on a weekend or public holiday, the payment will be taken out on the next business day.

We do not offer fortnightly payments, but we do offer both monthly and annual payment options. You can pay less if you choose to pay annually.

Each year at your insurance renewal, we automatically adjust the amount you are insured for to help the cover keep pace with inflation. In addition to this adjustment, you may also need to consider (amongst other things) recently completed improvements to your building.

We take the collection and privacy of your details very seriously and ensure that your details remain secure once they are entered into our system. Our Privacy Policy details how we treat the security of your personal information.