For all general travel claim enquiries please contact us at 1300 034 088 (9am to 5pm AEST, Monday to Friday).

Alternatively you can e-mail us at travel.claims@koganinsurance.com.au
Or write to us at: Kogan Travel Claims, Locked Bag 2010, St Leonards 1590.

If you have an urgent overseas medical emergency, call our international line at: +64 9 975 4408

Have your policy number handy when you call, so we can help you as quickly as possible.

For all emergency and non-emergency claims, download the appropriate claim form and send it to us to process, along with any required supporting documents. If you need help filling out your claim form, call us on 1300 034 888 and we’ll be happy to help.